Overall, I absolutely enjoyed my stay here. The location was great. The room was very clean and spacious. The bed and pillows were comfortable. The bathroom was spacious as well, and the shower was good. The front desk staff was very nice and pleasant. I also enjoyed the pool. There was plenty of free parking. I will definitely stay here again.
Rachelle
agosto de 2024
We stayed overnight in Charlotte in order to catch a very early flight the following day. The hotel is about 10 minute ride from the airport and we had no traffic issues. We used the shuttle provided to travel back to the airport. NOTE that the shuttle is not available during particular morning hours dues to it's dedicated use for airline staff training.
Michelle
abril de 2024
nice room
Matt
abril de 2024
I came here because I could not get to Asheville due to hurricane. came by train, no car, dropped off by Lyft at 9:30 am. Stacy kindly checked me in early so I would not have to wander til 3:00 check in. So Kind, Coconut said she would hold my luggage until my ride arrived and Yolanda extended my stay until my ride would get here. Love those wonderful kind souls. thanks and bless them. They are treasures and it is a wonderful hotel.
Georgia
septiembre de 2024
It all revolves around the actions of the manager, Stacy. Our flight was going to arrive into Charlotte after midnight. I was told a shuttle would still be available but when I called it was done by 11 PM so I had to take a taxi. The next morning when I explained the circumstances, without my asking, or expecting it, she reimbursed me the cost of the taxi. Customer service like that is very hard to find today.
Harold
febrero de 2024
We stayed one night, both ways, while traveling thru CLT. This was our return trip and all went fine, about 10 minute ride from the airport and we were able to walk to a local restaurant for a late dinner. We used a ride service to travel back to the airport the following morning. NOTE that the shuttle is not available during particular morning hours dues to it's dedicated use for airline staff training.
Michelle
abril de 2024
shuttle to the airport, and great hotel staff. everyone seems friendly and happy.
Zheng
julio de 2023
The property is nice and clean. Very pleasant to be in. Breakfast is delicious, staff is wonderful.
Nili
agosto de 2023
Location in relation to airport and interstate; pool clean and inviting; staff was helpful. Shuttle service was convenient and appreciated to OMB for dinner.
Dreusicke
junio de 2024
The staff was great, and the facility was excellent. The location was convenient.
Kim
mayo de 2024